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Alert – Shipping Delays

We’re currently experiencing some shipping delays for replacement devices due to severe weather. We apologize for any inconvenience. For approved claims, we’ll provide you with tracking information via email once your replacement device has shipped. Thank you for your patience and understanding.

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Session Timeout Warning

 Your session will end in...

00:00

You will be redirected back to the home screen if you do not click continue.

Processing your information may take a minute or so. Please do not click the Stop, Refresh or Back buttons. 

Thank you for your patience!

To find your device IMEI:

You can find your device's 15-digit IMEI number on the original packaging, purchase receipt, myt-mobile.com account, or the T-Life app. Alternatively, if your device is working, dial *#06# or go to the Settings menu and select General or About (varies by manufacturer).

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